Legal
Privacy Policy
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1. Data Controller
The data controller responsible for this website is:
ALPS Family Office AG
Baumeisterstraße 8
87463 Dietmannsried
Deutschland
Phone: +49 8374 589330
Email: support@alpsfamilyoffice.ltd
2. Scope of This Policy
This Privacy Policy explains how ALPS Family Office AG ("we", "us", "our") handles information in connection with the website alpsfamilyoffice.ltd (the "Website"). The Website is informational in nature: it does not sell products, process payments or offer paid services. This policy applies only to the Website and not to any offline interactions we may have with you.
3. Information We Collect
We collect information in the following ways:
- Information you provide directly. If you use the contact form on this Website, we receive the details you enter, which may include your name, email address, phone number, selected topic and message content.
- Information collected automatically. Like most websites, our server and any analytics tools in use may record technical information such as your approximate location, browser type, device type, pages visited and the date and time of your visit.
- Cookie data. Certain cookies may be placed on your device, as described in our Cookie Policy.
4. Purpose and Legal Basis
We process personal data for the following purposes, relying on the legal bases indicated under the EU General Data Protection Regulation (GDPR):
- To respond to enquiries submitted through the contact form — based on your consent and our legitimate interest in responding to messages sent to us (Art. 6(1)(a) and (f) GDPR).
- To operate, secure and improve the Website — based on our legitimate interest in maintaining a functional and secure website (Art. 6(1)(f) GDPR).
- To set non-essential cookies, where applicable — based on your consent, given through the cookie banner (Art. 6(1)(a) GDPR).
5. Cookies and Similar Technologies
We use a limited number of cookies to operate the Website and, where you consent, to understand how it is used. Full details, including how to manage your preferences, are set out in our Cookie Policy.
6. Third-Party Services
To display fonts, icons and maps, this Website loads a small number of resources from third-party providers, including Google Fonts, a content-delivery network hosting Phosphor Icons, and an embedded Google Map on the Contact page. Loading these resources may cause your browser to connect to servers operated by those providers, which may process technical data such as your IP address under their own privacy terms. We select providers that are widely used for this purpose and do not share the content of any enquiry you submit with them.
7. Data Retention
We retain information submitted through the contact form only for as long as is necessary to respond to your enquiry and to comply with any applicable legal, accounting or reporting obligations, after which it is deleted or anonymised.
8. Sharing of Information
We do not sell or rent personal data. We may share information with service providers who help us operate the Website (such as hosting providers), who are required to protect it in line with this policy, or where disclosure is required by law.
9. Your Rights
Depending on your location, you may have the right to request access to, correction of, deletion of, or restrictions on the use of your personal data, to object to certain processing, and to receive your data in a portable format. You also have the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details in Section 1.
10. Security
We take reasonable technical and organisational measures to protect information submitted through the Website against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
This Website is intended for adults and is not directed at children. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the Website or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised.
13. Contact
If you have questions about this Privacy Policy or how we handle your information, please contact us at support@alpsfamilyoffice.ltd or by post at the address in Section 1.